Encourage discovery –
- Encourage discovery – Give teams a lot of freedom to explore the best ways to expand their responsibilities. Being overly prescriptive in the early stages chokes off opportunities to learn.
- Upgrade skills – new responsibilities often require new capabilities. Be creative in helping teams get the training and information they need to add more value.
- Be patient – Human potential takes time to grow. Before trying to scale up, let teams cultivate their skills, gain confidence and produce positive results.
- from Harvard Business Review Jul-Aug 2020