Encourage discovery –

  • Encourage discovery – Give teams a lot of freedom to explore the best ways to expand their responsibilities. Being overly prescriptive in the early stages chokes off opportunities to learn.
  • Upgrade skills – new responsibilities often require new capabilities. Be creative in helping teams get the training and information they need to add more value.
  • Be patient – Human potential takes time to grow. Before trying to scale up, let teams cultivate their skills, gain confidence and produce positive results.
  • from Harvard Business Review Jul-Aug 2020

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