ENABLE & CONTROL (System layer)
Make performance possible and sustainable
Functions / Activities
- Finance (accounting, FP&A, treasury, tax)
- HR / People (talent, org design, compensation)
- Legal / compliance / governance
- Internal audit / risk management
- Data & performance management (KPIs)
- Culture (embedded via incentives & leadership)
- Organizational structure & decision rights
👉 Output: discipline, scalability, accountability
Where tricky functions go (no ambiguity)
- IT / Digital → Deliver (execution) + Enable (governance/data)
- Data / Analytics → Enable (KPIs) + Sell (commercial insight)
- Innovation → Design (what) + Deliver (build)
- Customer experience → Sell + Deliver
- Risk → Decide (appetite) + Enable (control)
- Procurement → Deliver
- Strategy team → Design + Decide