Summary of HBR article, “How to Give Tough Feedback That Helps People Grow”by Monique Valcour August 11, 2015

Powerful, high-impact feedback conversations share the following elements:

1. An intention to help the employee grow, rather than to show him he was wrong. The feedback should increase, not drain, the employee’s motivation and resources for change.

2. Openness on the part of the feedback giver, which is essential to creating a high-quality connectionthat facilitates change.

3. Inviting the employee into the problem-solving process.